Your Privacy Is Our Top Priority

At Brownell Glock, your privacy is not just a policy — it’s a core principle. Every step of our process is designed to protect your personal information, safeguard your identity, and maintain full confidentiality across all transactions. Whether you’re browsing our site, placing an order, or contacting our team, you can trust that your data is handled with the utmost care and discretion.

This Privacy Policy outlines what we collect, how we use it, and the steps we take to ensure your data remains secure at all times.

Information We Collect

We only collect information necessary to process your order, support delivery, and comply with applicable legal or logistic requirements. We never collect data without purpose.

We may collect the following types of information:

  • Contact Details
    Your name, email address, and phone number — used solely to confirm your order, provide tracking, and offer support.
  • Shipping Address
    We collect your full address only to deliver your package. It is never shared with marketing or third parties.
  • Payment Confirmation Info (Non-Card)
    For payments via Bitcoin, bank transfer, Zelle, CashApp, or Western Union, we may confirm receipt or transaction IDs solely to verify order completion.
  • Technical Data (Anonymous)
    We collect limited browser, IP, and device information for analytics and fraud prevention. This data is not linked to your identity.
  • Optional Communications
    Any messages you send via live chat, email, or WhatsApp are used only to respond to your inquiry or process your request.

How We Use Your Information

Your data is used only for essential operations — we never sell, rent, or disclose your information to marketing entities or unrelated third parties.

We use your information for the following purposes:

  • To process and fulfill your order.
    We use your contact and shipping details to confirm your purchase and deliver it securely and discreetly.
  • To provide shipment tracking.
    Once your order is dispatched, we share your tracking number through your preferred contact method.
  • To communicate during the order process.
    We may contact you to confirm payments, clarify shipping details, or resolve delivery issues.
  • To provide after-sales support.
    If you request a refund, replacement, or product guidance, we use your stored order data to verify and assist.
  • To detect and prevent fraud.
    We monitor for suspicious activity, including duplicate orders or unauthorized access, to protect your account and our platform.

Data Protection and Storage

We take data protection seriously and follow strict protocols to keep your information secure at every stage.

  • End-to-end encryption on all data channels.
    All data sent through our website forms, live chat, and email is encrypted using SSL-grade protection.
  • Offline storage for sensitive order details.
    Once an order is completed, your payment and delivery details are archived securely offline to reduce exposure.
  • Access control and role restriction.
    Only authorized personnel with a direct role in order fulfillment can access your order or delivery data.
  • No cloud-based user profiles or customer dashboards.
    To preserve privacy, we do not use cloud CRMs or create login-based customer accounts.

Cookies and Tracking

We use minimal cookie functionality on our website, strictly for technical purposes — never for ad retargeting.

  • Essential session cookies
    Used to improve navigation and form submissions; cleared after you leave the site.
  • No third-party ad tracking
    We do not embed tracking from Facebook, Google Ads, or any other external marketing platform.
  • Analytics (Anonymous)
    We use limited in-house analytics to understand traffic patterns and site performance, not user identity.

Your Privacy Rights

We believe in full transparency. You are entitled to the following rights:

  • Access Your Information
    You may request a summary of what data we have stored about your past order.
  • Request Deletion
    You may request full deletion of all your data once your order has been fulfilled.
  • Limit Communication
    You may request to stop all future communication at any time.
  • Restrict Data Use
    You may request that we use your data only for specific purposes (e.g., shipping but not support follow-up).

To exercise any of these rights, contact us directly via our secure contact form, email, or WhatsApp.

Data Retention Policy

We only retain your information as long as needed to complete your transaction or meet legal obligations.

  • Order records are kept for up to 30 days after delivery to allow for refund or replacement processing.
  • All inactive data is deleted after 60 days, unless required for legal, fraud, or logistics resolution.

Third-Party Disclosure

Brownell Glock does not sell, share, or trade your personal data to any third-party marketing or advertising platforms.

Your data is only shared with:

  • Our delivery couriers, for shipment processing (address and contact info only)
  • Payment verification teams, where necessary to confirm receipt (Bitcoin hash, bank transfer slip, etc.)
  • Law enforcement, if required by a legitimate legal process with proper jurisdiction

We do not partner with data brokers, mailing list vendors, or ad networks.

Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in law, logistics, or security measures. All updates will be posted on this page with an updated date stamp.

Last updated: October 30, 2025

If significant changes are made, we will notify customers who placed recent orders via their provided contact method.